Privacy Policy

This policy explains how Hallbound Sports handles information when you use Hallbound Baseball, visit hallboundsports.com, or contact us. Features and data handling vary by platform and by the features you use.

Game saves

Your careers, game settings, and local account information are stored on your device. If you use a platform's backup or cloud-save feature, that platform may also store your saves under its own privacy policy. Please avoid putting sensitive personal information in player names or other game text.

Purchases

Where in-app purchases are available, the platform store processes payment. Hallbound Sports does not receive your payment-card number. Purchase verification uses product identifiers, store transaction identifiers or purchase tokens, receipts, and subscription status to deliver purchases, restore eligible entitlements, and prevent duplicate delivery or fraud. Purchase features will remain unavailable until the corresponding store and verification services are enabled.

Mobile advertising and choices

The Android and iOS versions integrate Google AdMob for advertising. When ads are enabled, Google's advertising software may process your IP address and approximate location, device and advertising identifiers, interactions with the app and ads, and diagnostic information. These help deliver and measure ads and prevent fraud. Google's handling of this information is described in its Privacy Policy and information about partner apps.

Where required, the game presents a consent message before requesting ads. You can revisit available consent choices through Ad privacy options in the Fame Store. Your device settings also provide advertising privacy controls. Declining personalized advertising does not necessarily prevent all advertising or all data processing needed to deliver permitted ads. AdMob is not used by the Steam version.

Optional crash reporting

You can enable or disable crash reports to Sentry in the game's Privacy & Terms settings. This option is off by default. When enabled, reports can include error messages, stack traces, application version, operating system, and device information to help us diagnose failures. Sentry receives network information needed to deliver reports, including your IP address. We do not deliberately attach career saves, screenshots, payment receipts, or support messages. Performance tracing, routine log breadcrumbs, and automatic session tracking are disabled. Error text can still contain context from the failure. Reports are processed by Sentry in the United States under its privacy policy and retained according to our service plan. Turning reporting off stops future collection; it does not remove reports already delivered. Contact support to request help with existing reports.

Mailing list and beta sign-ups

If you sign up on hallboundsports.com for release news or the Android beta, we store your email address, the games you chose, the page and time you signed up and, for the beta, the phone or tablet model you give us. We use this only to send the emails you asked for and, for the beta, to invite you as a tester through Google Play, which means sharing your email address with Google for that purpose. To stop spam we briefly use your IP address to limit repeated sign-ups and keep only a scrambled one-way code derived from it. Every email will include a way to unsubscribe, and you can ask us to delete your sign-up at any time at support@hallboundsports.com. We keep sign-ups until you unsubscribe or ask us to delete them.

Support and website operation

When you email us, we receive your email address, message, and any attachments you choose to send. We use them to answer your request and resolve problems. Do not send passwords, payment-card details, or unnecessary personal information. Our email provider is Zoho Mail. Website and service providers process network information, such as an IP address, to deliver requests and maintain security.

Sharing and retention

Information is processed by the platform stores, advertising providers, hosting providers, and email providers involved in the features you use. We may also disclose information when necessary to comply with law or protect users and the service. Advertising processing may qualify as sharing for targeted advertising under applicable privacy laws; use the available privacy choices to control it.

Local saves remain until you delete them or remove the app's data, subject to any platform backups. We retain support correspondence and purchase records as needed to provide support and entitlements, prevent fraud, resolve disputes, and meet applicable legal obligations. Third-party providers apply their own retention policies.

Your requests

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information, object to processing, or withdraw consent. Contact support@hallboundsports.com with your request. We may need information to verify your request. We cannot directly delete information controlled solely by your platform store or another provider; contact that provider for its account and privacy controls. You may also contact your local data-protection authority.

Children and international processing

If you believe a child has provided personal information to us, contact us so we can investigate and address it. Providers may process information in countries other than your own, subject to their applicable privacy and data-transfer arrangements.

Changes and contact

We will update this page when our practices change and revise the date above. Where required, we will provide additional notice or request consent.