Support
How can we help?
A real person reads every message. Tell us your device, which game, and what happened, and we'll get back to you.
Email us
support@hallboundsports.comPlease don't send passwords or payment-card numbers. For a purchase problem, include the store's order or receipt number.
Your saves
Careers are saved on your device, automatically, as you play. Each career has its own slot, and the game keeps a backup copy of every save. On the title screen, LOAD CAREER shows all your careers; from town, the blue NEW CAREER button lets you start over or delete a career.
Deleting the app, or clearing its data, deletes the careers saved on that device unless your platform backs them up.
Purchases
Purchases are made through the App Store, Google Play or Steam, and those stores handle payment and refunds. If something you bought doesn't show up, open the Fame Store and tap RESTORE, then contact us if it's still missing.
Ads and privacy choices
The free mobile version shows an ad at the seventh-inning stretch. Hallbound Pro or a VIP membership removes them. You can change your ad privacy choices any time with AD PRIVACY OPTIONS in the Fame Store. The Steam version has no ads.
Your data
Read the Privacy Policy to see what's collected and why. To ask for a copy of your data, a correction or a deletion, email support@hallboundsports.com.
Terms
Using Hallbound games means you agree to the Terms of Use.